Pinfold Medical Practice

Pinfold Gate, Loughborough, LE11 1DQ

Telephone: 01509 220960

Sorry, we're currently closed. Please call NHS 111

Mental Health

Mental Health Central Access Point

If you need urgent NHS mental health support you should call our Mental Health Central Access Point.

0808 800 3302

24/7  Freephone helpline for people of all ages in Leicester, Leicestershire and Rutland

Click here: Mental Health Crisis Support


My Self Referral – Support for under 18s in Leicester, Leicestershire and Rutland

My Self Referral is a new, simple and confidential way for young people to refer themselves for support for non-urgent or crisis cases without needing to see a GP or healthcare professional. The website is user-friendly and accessible, with information, tips and signposting to resources that help children and young people manage and take care of their mental health.

My Self Referral

Click here: My Self-Referral


We all experience times when we feel like we can’t cope, sometimes this can start to affect our everyday lives and prevent us from doing the things we normally do.

If you are experiencing excessive worry, low mood, depression, anxiety or a lack of motivation then VitaMinds can help. VitaMinds works in partnership with the NHS to provide talking therapy services and counselling in Leicester, Leicestershire & Rutland known as IAPT (Improving Access to Psychological Therapies) and we can provide advice and guidance on the best options for you.

VitaMinds is a FREE service for 16+ and you don’t need to visit a GP to get help –  click the link below.

Click here: VitaMinds Counselling


Kooth – Your Online Mental Wellbeing Community

Kooth is a FREE safe and anonymous place for young people to find online support and counselling. There’s a bunch of features and tools to support you if you’re looking for advice or simply aren’t feeling your best. Express yourself and help others along the way!

Click here: Join Kooth


Worth-It – Positive Mental Health & Wellbeing Support for Schools

Worth-it is dedicated to preventing mental health problems through developing positive mental health and wellbeing in children and young people.

Worth-it was founded with the aim to apply evidence-based approaches of positive psychology and coaching psychology to create real change and prevent mental health problems for children and young people. This developed into our innovative approach to prevention, through improving wellbeing and developing positive mental health.

Worth-it’s fun and engaging resilience and wellbeing workshops give children and young people the opportunity to explore a variety of resources for supporting resilience and developing wellbeing. The sessions encourage the development of positive coping strategies, helping participants to better manage the pressures and challenges they face in their daily lives.

Click here: Worth-It


Shout – Free, 24/7 Mental Health Text Support in the UK

Shout is a free, confidential, 24/7 text messaging support service for anyone struggling to cope. As a digital service, Shout 85258 has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.

Our trained volunteers are there for you 24/7 to listen and support you to get to a calmer and safe place. Shout is a free, a service for anyone in the UK. It won’t appear on your phone bill.

To start a conversation, text the word ‘SHOUT’ to 85258.

Click here: Shout


Stem4 – Supporting Teenage Mental Health

Stem4 is a charity that promotes positive mental health in teenagers and those who support them including their families and carers, education professionals, as well as school nurses and GPs through the provision of mental health education, resilience strategies and early intervention.

This is primarily provided digitally through our innovative education programme, pioneering mental health apps, clinically-informed website and mental health conferences that contribute to helping young people and those around them flourish.

Click here: Stem4


Living Life To The Full – Helping You Help Yourself

Free online courses covering low mood, stress and resilience. Work out why you feel as you do, how to tackle problems, build confidence, get going again, feel happier, stay calm, tackle upsetting thinking and more. Our courses are free for individuals using them in their own lives.

Lots of people struggle at times in life. Living Life to the Full teaches a range of life skills that are based on the tried and trusted cognitive behavioural therapy approach, aiming to improve wellbeing and resilience as you go through the journey of life.

Each course offers free modules including worksheets to print off and use. There is the option to upgrade to add additional features such as linked online books and additional course modules.

Click here: Living Life To The Full


Cruse – Bereavement Support

Cruse Bereavement is the UK’s leading bereavement charity. Cruse help people through one of the most painful times in life – with bereavement support, information and campaigning.

T: 0808 808 1677

Click here: Cruse Bereavement Support


Assist Trauma Care

ASSIST Trauma Care employs experiences therapists trained to work with Post Traumatic Stress Disorder (PTSD) and the after-effects of trauma in line with current evidence-based practices. Please note, charges may apply for this service.

Click here: Assist Trauma Care



YoungMinds provide young people with tools to look after their mental health. The website is full of advice and information on what to do if you’re struggling with how you feel. YoungMinds empower parents and adults who work with young people, to be the best support they can be to the young people in their lives, whilst giving young people the space and confidence to get their voices heard.

Click here: YoungMinds


ADHD Solutions

ADHD Solutions provide help, support, family coaching and resources for children, young people and adults affected by ADHD and their families.

Click here: ADHD Solutions


Self Help Leaflets

Here you will find a library of NHS self help guides by the Northumberland Tyne and Weir NHS Foundation Trust.

Click here: Self Help Leaflets

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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