Pinfold Medical Practice

Pinfold Gate, Loughborough, LE11 1DQ

Telephone: 01509 220960

We're open

Self Care Resources

Why can’t I get a prescription for an over the counter medicine?


NHS 111 Symptom Checker

NHS 111 offers a free symptom checker and will guide you to the most appropriate service.

Click here: NHS 111 online

Community Pharmacy Services

Did you know…?

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.

From November 2021 if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice.

We think this is a good thing. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.

This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.

We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service.


Pharmacists can deal with a range of minor illnesses and conditions, including:

Acne Dandruff Indigestion/heartburn Oral thrush
Blisters Dental caries Infant colic Piles (haemorrhoids)
Burns or scalds Dry eyes Insect bites/stings Ringworm/athletes foot
Constipation Diarrhoea Migraine/headache Sore throat
Coughs/colds/flu Dry skin Mouth ulcers Sunburn
Conjunctivitis Earache Pain: MSK Teething
Cold sore on the lip Ear wax Head lice Threadworm
Cystitis (women) Excessive sweating Nappy rash Thrush genital
Cradle cap Hair loss Rectal pain Vaginal discharge
Wound management Hay fever Travel sickness Warts/verrucae

If you are suffering from one of these conditions, please see your pharmacist in the first instance. Medication that is available over the counter will not be prescribed by the practice as per CCG guidance.

Food & Wellbeing Programme

Are you worried about access to affordable food, budgeting, living or housing costs and/or managing your health on a low income?  If yes, please click on the below link.

Food & Wellbeing Programme

To register for the programme, click here

LGBT Foundation

The LGBT Foundation provides a wide range of services to support lesbian, gay, bisexual and trans people.

Services and activities include: a range of support groups; face-to-face counselling; a helpline, email and pop-in service; a befriending scheme; a sexual health programme, a substance-misuse project; organisational training; a range of guides and resources; a national website; advice surgeries; LGBT infrastructure support; various research projects and policy.

Advice Support & Information

Telephone: 0345 3 30 30 30

Or visit:

For support and information on planning ahead as an LGBTQ+  person with dementia call 0333 150 34 56 or visit Alzheimer’s Society

Online Courses For Parents, Parents-To-Be, Relations & Foster Carers

From bump to 19 years lifetime access.  The courses, worth over £100, have been prepaid for Leicester, Leicestershire and Rutland families.  If interested, please see link below:

Online Courses for Parents, Parents-To-Be, Relations & Foster Carers

Prostate Cancer It’s not just a man thing! – Event 29th March 2023 at 7.30pm

Join us for a special awareness event to learn vital facts for the expects on Wednesday 29th March 2023 at 7.30pm.

Please see details on the below link:

Prostate Cancer – It’s not just a man thing!

Self Help Groups

West Leicestershire CCG have brought together the contact details of local self-help groups with a special interest in health topics.

Support groups like these can often provide information and the opportunity to learn from the experienced of other patients, as well as their carers, about the challenged of managing a variety of health conditions.

There is information available on:

Age Carers Exercise Parkinson’s Stroke
Alcohol Colitis and Crohn’s Disease Hearing Physical Activity Substance Misuse
Alzheimer’s Contraception Mental Health Nutrition Visually Impaired
Anxiety and Stress Dementia Support someone with Mental Health Physiotherapy Weight Management
Arthritis Depression Motor-Neurone Disease Pregnancy and Maternity Well-being
Asperger’s Diabetes Muscular Skeletal Safeguarding Volunteering
Autism Disability Multiple Sclerosis Sexual Health Young People
Blind Downs Syndrome Obesity Smoking Health information in other languages
Cancer Drugs Older People Social Care and Support

Alternatively, take a look at our Self-Help Guide put together by our Advanced Nurse Practitioner – Claire Thompson

For more information please visit

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
NHS A-Z Conditions
Find Local Services
Live Well