Out of Hours

Out of Hours

The NHS 111 service is available to all our patients. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation. Call 111 if:

• you need medical help fast but it’s not a 999 emergency
• you think you need to go to A&E or need another NHS urgent care service
• you don’t know who to call or you don’t have a GP to call
• you need health information or reassurance about what to do next

A trained adviser will ask you questions to find out what’s wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse.

You can also get help online. 111 Online can tell you:

• Where to get help for your symptoms, if you’re not sure what to do
• How to find general health information and advice
• Where to get an emergency supply of your prescribed medicine
• How to get a repeat prescription

Click here to start

NHS 111 uses Type Talk for people who are hard of hearing, and has interpreters available for callers who do not speak English.

For less urgent health needs, contact us at the surgery or your local pharmacist in the usual way.

For immediate, life-threatening emergencies, continue to call 999.